General information
Seller:
Philip Barfred visual art
Palnatokesgade 5 3tv
DK-1733 V
Denmark
Rates and currency
All prices is in Euro (€), but excluding fees and delivery costs abroad when payment is made using a credit card.
Transactions are always carried out in Euro (€). The card issuer may impose fees for currency conversion. We are not responsible for fees imposed by the card issuer. Items delivered by mail to countries outside the EU are exempt from VAT.
A customs duty may apply, but Philip Barfred is not responsible for this.
We are not responsible price changes and out of stock or discontinued items.
Payment
Private customers can only pay by Paypal or credit card as this offers the best protection.
We ship your items as soon as we have recieved your payment. You will receive a payment receipt with your item.
We do NOT charge fees. You will only be charged the amount visible upon payment and actual delivery costs.
Prices include delivery as registrered UPS or postal delivery. Items will be sent in a cardbox tube. Canvasses will be taken of frame and rolled.
Please check availabillity before ordering by sending an emal to; info@philipbarfred.com
Order confirmation
Once you have placed your order, you will receive an order confirmation. The order confirmation is sent to the email address provided when your order was submitted. The order confirmation contains an order number that should be used when you contact us.
Scope of application
Original paintings and limited editions should not be used or reproduced, distributed without written consent of Philip Barfred.
Warranty
We guarantee the authenticity of the goods supplied in accordance with specifications listed under the picture. All pictures are made by Philip Barfred
Revocation Instruction/Return Policy
Did your item arrive damaged or different ? If so you are protected and can make a claim, the procedure is outlined below.
1. Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
2. We will review the claim and contact you if we need more information.
If Approved, we will refund or resend the item, you may also be asked to return the product.
The cancellation period will expire after 14 days from the day on which customer aquires physical possession of the goods purchased (i.e. the delivery moment) If customer decides to cancel and clearly comunicate to merchant about it within the14 days, then merchant will reimburse him/her in full.
Only high value products need to be returned. High value is determined by our service team and is usually an item around €50 or more. If it is not high value then you do not need to return it and can keep the faulty product.
If we ask you to return the product we will discuss with you the most cost effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product. Return cost will not be refunded.
Where do i send returns?
All returns are to be sent back to our returns facility Denmark, even if you ordered from overseas we only have one return facility in Denmark – Philip Barfred, Palnatokesgade 5 3 , DK-1733 V, Denmark.
Liability – Defective/Faulty goods and place of jurisdiction.
We are not responsible for damaged items not caused by improper packing from seller.
If faulty goods caused by defects and errors from our side we will replace the goods. If there are errors or defects in the product caused by improper shipment (return of goods) or otherwise from the buyer the deal will be not be canceled. And the buyer can not expect getting returned the amount.
Delivery time
Items will be sent as soon as we have recieved the payment
You will recieve an email with tracking no. when your order is shipped.
Expect 5-10 business days for your goods to arrive.
NB – However, a longer delivery time must be expected during holiday and away periods – this will be directed on mail correspondence directly